Frequently Asked Questions

Pilates & LifeVantage


What is our philosophy?

We believe in proactive integrative wellness that is evidence based, supports the body to work at its optimum. Activating the pathways in your body to naturally produce what it needs is the best way to improve your quality of life. Your emotional and physical health thrive when your cells are stronger and healthier. Physical, emotional and financial health go hand in hand and LifeVantage offers you both with ground-breaking products and the best entrepreneurial vehicle around.

Nutrient Products

What is Nutrigenomics?

Nutrigenomics is defined as “the study of how the genome and diet interact to influence human and animal health and disease.” (Source: The American Heritage® Medical Dictionary Copyright © 2007, 2004 by Houghton Mifflin Company.)

What is Oxidative Stress?

One of the main biochemical effects of aging is oxidative stress. Which causes your cells to start wearing down, it is often referred to as the rusting of our body. Oxidative stress affects everyone and is caused by an imbalance between the natural production of free radicals and your body’s antioxidant defence mechanism.

What is Mitochondrial Decline?

Mitochondrial decline is the second biomechanical effect of aging. Mitochondria are the power source found in the cells of every complex organism. They produce about 90% of the chemical energy that cells need to survive. As we age our mitochondrial decline, and our cells lose power. You need this power for organs to work efficiently, to think clearly and for the body systems to work effectively. When your cells have sufficient cellular energy to do their job effectively, you feel better and live longer.

What is Nrf1 Synergy?

Nrf1 (pronounced 'nerf-one') synergy works on a cellular level to enhance energy levels and counteract the second sign of aging, mitochondrial decline.

Who are LifeVantage?

LifeVantage is publicly traded on the NASDAQ. They specialise in the science of nutrigenomics; researching, testing, and creating products to address the biochemical effects of aging, with the ultimate goal of biohacking the human body to live longer – much, MUCH longer. To enjoy that increased lifespan, it is necessary to lengthen our health span which allows you to feel good and enjoy life.

What are Free Radicals?

Without getting too scientific free radicals are considered the bad guys. They are present in our environment, created by our bodies and there is no escaping them. Free radicals have an unpaired electron and will do everything in their power to chemically react with other substances to steal an electron. They like to steal from lipids, proteins and DNA molecules and thus damage your body.

What are Nrf2 Activators?

Nrf2 (pronounced 'nerf-too') activators are antioxidant-making powerhouses. More antioxidants mean less oxidative stress and thus less signs of aging and a less cell damage, and a healthier living you.

How to Reduce Oxidative Stress?

Protandim Nrf2 Synergiser is scientifically proven to reduce free radicals formed in the body and to help decrease free radical damage to body cells. It has been scientifically proven to reduce oxidative stress by 40% in 30 day. It has also improved Glutathione levels by 300%. To further your research head to or and search ‘oxidative stress, Protandim or Nrf2.’

How to Increase Cellular Energy?

Protandim Nrf1 Synergiser is scientifically proven to reduce free radicals formed in the body, to help decrease free radical damage to body cells and to enhance and promote energy levels. To further your research head to or and search ‘oxidative stress, Protandim or Nrf1.’

What Makes Protandim so Special?

The 7 times patented formula discovered by Dr J McCord has over 20 years of scientific research and 31 peer reviewed articles. It is proven that the synergistic formula is far more effective than taking the ingredients individually.

Can I take Protandim Nrf2 and Protandim Nrf1 at the same time?

Yes, you can take Protandim Nrf1 and Nrf2 at the same time. It is always recommended to take with food.

Are Protandim Products Vegan and Gluten Free?

Nrf1 & Nrf2 are 100% vegetarian, free of gluten, wheat, dairy, gelatine, and yeast.

Are there any known contraindicators to taking Protandim?

Protandim should not be taken if undergoing chemotherapy, are an organ transplant recipient or are on blood thinners like Warfarin. Always check with your health care professional for advice on your health needs prior to taking Protandim.

Are LifeVantage Products Supported by Scientific Research?

Yes, they are. In Australia, therapeutic products must have evidence to support their permitted claims for use and can only use permitted indications provided by the Therapeutic Goods Administration (TGA). Each indication is carefully reviewed by an independent regulatory agent and is in line with TGA guidelines. Protandim Nrf2 Synergiser and Protandim Nrf1 Synergiser are both TGA approved.
There are over 31 peer reviewed articles published on Independently researched by world renowned institutions such as Harvard University, Texas Tech, American Heart Association, Louisiana State University
To further your research head to or and search ‘oxidative stress, Protandim or Nrf2.’
Washington State University stated “…Nrf2 which may well become the most extraordinary therapeutic and most extraordinary preventative breakthrough in the history of medicine. It is our opinion that raising Nrf2 is likely to be the most important health promoting approach in the foreseeable future.’

Is Protandim Nrf2 Natural?

There are 5 active ingredients in Protandim Nrf2 Synergiser. Ashwagandha, Green Tea, Milk Thistle, Bacopa and Turmeric.
100% vegetarian, free of gluten, wheat, dairy, gelatine, and yeast.

Is Protandim Nrf1 Natural?

There are 5 active ingredients in Protandim Nrf1 Synergiser. Acetyl L-Carnitine, Quercetin, Alpha-Lipoic Acid, Grape Extract and Coenzyme Q10.
100% vegetarian, free of gluten, wheat, dairy, gelatine, and yeast.

Can I take Protandim if I am on other medication?

It is always best to check with your health care professional regarding which medicines and supplements you are taking. They will be able to advise about any potential interactions between medicines and supplements, and ensure each formula is suitable for your individual needs!

Beauty Products

What is Truescience Beauty System?

The Truescience Beauty System is the most advanced Nrf2 and skincare solution.

Can I use the products individually?

The Truescience Beauty System is designed to work together as a 4-step routine that is best used twice daily.

Is Truescience Beauty System Safe?

Life Vantage complies with all relevant regulations governing the cosmetic industry. Extensive safety tests (HRIPT & Het-Cam) showed no skin irritation or eye irritation.

Do Truescience Products contain Parabens, Petrolatum, Mineral Oil or Artificial Colours?

All Truescience products are paraben free, no added petrolatum, mineral oil or artificial colours.

Why use Truescience Beauty System?

This 4-step system is proven to address the visible signs of aging all over your face.

What are the Nrf2 Technologies?

In addition to the Protandim Nrf2 ingredients (Milk Thistle, Ashwagandha, Bacopa, Green Tea and Turmeric) additional natural plant Nrf2 extracts have been added.

Are Truescience Products Fragrance Free?

The Truescience Beauty System contains Yuzu – a citrus fruit, this is the fragrance customers love and know. The eye serum is unscented.

Can I use Truescience Products After their Expiry Date?

LifeVantage does not recommend using Truescience Products after their expiry dates as safety and quality cannot be guaranteed.

Is Truescience Beauty System Clean?

The Truescience Beauty System is considered clean, scoring between 1-2 on the Think Dirty App.

Can I Use this Beauty System If I Have a Skin Condition Like Psoriasis, Rosacea, etc?

Truescience is not intended to cure, treat or mitigate any disease. For any questions regarding the use of LifeVantage products with any conditions we recommend consulting with your healthcare provider prior to use.

Are there Other Cautions for Sensitive Skin?

If you have sensitive skin, we recommend testing each product by applying a small amount on your inner forearm before using it on your face. If no irritation occurs after a few minutes, apply to your face as directed.

I Don’t Have Any Wrinkles, Can My Skin Still Benefit from Beauty System? If So, How?

Absolutely. It’s never too early to start helping your skin stay looking young in the same way that it’s never too early to eat properly to help your body perform optimally.

What’s the Maximum Usage in One Day?

We recommend using each product once in the morning and at night. While it is safe to use the products more than twice each day, they won’t last as long.

Are Truescience Products Tested on Animals?

Truescience products are never tested on animals.

Can I Use this Beauty System if I have Acne?

Truescience employs non-comedogenic formulas that don’t affect acne conditions. However, if you have additional concerns, please consult with your dermatologist or your healthcare provider.

How Soon Can I expect to See Results?

Individual results will vary. We’ve independently tested Truescience, and the results show that it is effective at reducing the signs of aging (fine lines, wrinkles, lightening of age spots, elasticity, resistance to stress, etc.) when used twice a day for at least 28 days. *
*As part of an eight-week clinical study, participants were asked to complete a self-assessment survey based on their use of the Truescience products. Pictures displayed were taken of these participants. Individual results may vary.

Are There Specific Conditions Where People Cannot Use the Skin Care Line?

We recommend that anyone with a skin condition requiring medical care consult with their healthcare provider prior to using Truescience.

Can Truescience Products Be Used After Dermabrasion, Facials, Chemical Peels or Waxing?

LifeVantage recommends consulting with your healthcare provider prior to using Truescience in such situations.

Is this Just for The Face?

It depends on the product. The eye serum is intended only for the face. The Facial Cleanser, Perfecting Lotion and the Anti-Aging Cream may be used on the face, neck and chest areas. The Perfecting Lotion can be used on areas such as top of hands and forearms and legs.

How Should I Store Products?

Truescience products should be stored at room temperature, away from long-term exposure to direct sunlight and extreme temperatures

Are Truescience Products Safe to Use Before and After Cosmetic Procedures?

Truescience products are safe to use before a cosmetic procedure. If your skin is broken, reddened, or highly sensitive, we recommend consulting with your healthcare provider.

Do I Need to Use Make-up Remover?

Truescience Facial Cleanser is a light makeup remover. Depending on the amount of makeup you use, you may need an additional makeup remover.

Hair Care Products

What is Truescience Hair Care System?

The TrueScience Hair Care System is designed to give you hair care that’s good for your hair and the environment. It’s made of three separate products: Scalp Serum, Invigorating Shampoo and Nourishing Conditioner.

Does Truescience Hair Care contain Nrf2 Ingredients?

You bet it does. The True Science Hair Care system was mindfully formulated with Nrf2 ingredients, which are different than the Truescience Beauty system.

Are the Ingredients of Truescience Hair Care Natural?

Most of the active ingredients are plant-based. Invigorating Shampoo is 98.9% naturally derived. Nourishing Conditioner is 94.8% naturally derived. And Hair Serum is 98.65% naturally derived

Is Truescience Hair Carefree from Any Added Animal Derivatives?

Yes, all products are free of added animal derivatives.

Why Use Truescience Hair Care System?

Because you need a hair care solution that is clean, safe and focuses on the beauty of your hair. LifeVantage formulated Truescience Hair Care with Nrf2 ingredients, effective science and a clean formula to reduce toxic load and benefit you.

What Makes Truescience Hair Care Unique?

Nrf2 science and a unique formulation designed to reduce the toxic load by using cleaner ingredients that make the Truescience Hair Care System one of a kind.

Is the Truescience Hair Care Scented?

Yes. And it smells great. The Invigorating Shampoo, Nourishing Conditioner and Scalp Serum fragrance comes from essential oil from peppermint and hint of thyme.

Does the Truescience Hair Care Contain Any Added Parabens, Gluten, Silicones, Phthalates, Butylene, Glycol, Artificial Colours, Colour Stripping Sulphate?

None have been added.

Are These Products Non GMO?

Yes, these products are non-GMO.

Can I Use the Hair Care System If I Have a Soy Allergy?

Because TrueScience Scalp Serum contains soybean oil, anyone with a soy allergy should avoid using it. However, the soybean oil used in the scalp serum is protein free. If you still want to use it, test product on the inner forearm before using it on your scalp. Apply a small amount to your inner forearm. If no reaction occurs after a few minutes, apply to scalp as directed.

Can I Use the Hair Care System on Chemically Treated Hair?

Go for it. These products are safe to use on chemically treated hair.

What is the PH of The Products?

The average pH of the products are as follows: • Invigorating Shampoo: 6.5 • Nourishing Conditioner: 4 • Scalp Serum: 5.5

Can I use Truescience Products After their Expiry Date?

LifeVantage does not recommend using Truescience Products after their expiry dates as safety and quality cannot be guaranteed.

Is Truescience Hair Care Suitable for All Hair Types?

You bet. They work on any head of hair.

Can I Use these Products Daily?

Yes, Invigorating Shampoo and Nourishing Conditioner are great for everyday use or periodically based on individual needs. We also recommend using the Scalp Serum every day – or even twice a day for the best results.

Can I Use the Hair Care System If I Have a Skin Condition on My Scalp?

Please consult with your physician prior to using the hair care system.

Can I Use the Hair Care System If I Have a Sensitive Scalp?

If you have a sensitive scalp, test each product on your inner forearm first. If no irritation occurs after a few minutes, you’re all good.


How do subscriptions work?

No-Hassle Subscriptions - You can skip a month or cancel your subscription online at any time, so you can choose our best pricing with confidence.


What is the best way to start?

Everyone has different needs and backgrounds and so your first session be a private session. During your first session your practitioner will assess your functional movement and introduce you to the principles of Pilates. This will include breathing techniques, neutral spine and awareness of your strengths, weaknesses and imbalances. This knowledge will be used to assist in the design of classes to support your needs.

What do I do if I am injured or returning from an injury?

If you have injuries, start your rehabilitation with a private session. We work with allied health professionals to assist your recovery.

New to Pilates?

After your initial session you will start to attend any of our mixed ability sessions. All our classes cater for mixed ability and by knowing every participants’ unique needs we design classes to support and challenge you to improved strength and balance.
We are members of Pilates Alliance Australasia


LifeVantage and it's Distributors cannot and do not claim that any of their products prevent, diagnose, treat, cure or mitigate any disease or illness in any marketing materials or labelling.
PLEASE NOTE: Protandim is an ALL-NATURAL NUTRITIONAL SUPPLEMENT and NOT medication. It is not intended to treat, prevent or cure any disease or illness, and does not require a Doctor’s prescription or permission to consume. It is recommended when someone voluntarily adds, changes or modifies lifestyle regarding Health, for example, taking Protandim, starting an exercise routine, new diet, taking nutritional supplements, medications, etc., a person should be responsible and notify their Primary Doctor immediately.
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